Welcome to our FAQ!
If you don’t see the answer to the question you have, drop us a line at beyondbeauty605@gmail.com
What adhesive is best?
There is no one best adhesive for any stylist, so options are great to have. A nice guideline is:
Expert Series is for very experienced and fast stylists, stylists who do a lot (or mainly classic), stylists in lower (under 40%) humidity, or stylists who just prefer an instantaneous grab.
Pro Plus Series is a great option for stylists who do a lot of volume, it is a tiny bit thicker than Expert, and dries in about 1-2 seconds, just enough time to ensure a beautiful wrap of a fan around a natural lash. It is also great for classic, stylists who need 1-2 seconds to place their extension, and humidity that is medium to high (over 40%)
Pro Series is best for newer stylists, sensitive clients, and humidity over 60-70%, though in high humidity if you are an experienced stylist you still may prefer Pro Plus.
All 3 adhesives have great retention, low fumes, and are latex free. Each comes with a batch number on the bottom, and is delivered fresh to our climate controlled facility every 4-6 weeks to ensure we are providing you with the best eyelash extension adhesive.
How long is the adhesive good for?
This depends greatly on many factors, mainly how often you open your adhesive. An adhesive that is used by a full time lash stylist with approximately 30 clients per week will likely be needing to be replaced at the 6-8 week mark, because it has been opened so frequently. Also it should be running very low by this point. On the other hand, a stylist who is seeing a handful of clients per week can get several months out of a bottle when stored correctly as it is not being opened as frequently. Due to the variety of climates, storage options, and stylist usage it is not realistic for us to give you a specific “use by” date.
How do I store my adhesive?
Room temperature is best, stored upright in a sealed container with the silica pack that is included in your package of adhesive. We do not recommend refrigerating or freezing adhesives.
What is the difference between Mink and Silk lashes?
Both of The Lash Collection Mink and Silk lashes are made from high quality Korean PBT, soft, lightweight, and deep, matte black. Mink lashes come in all diameters for classic, as well as volume lashes, and have standard tape behind the lashes holding them onto the card. Silk lashes have a special tape that is made for stylists who create volume fans right on the strip. The tape is specific to the silk lashes, and works like a dream for stylists who create fans right on the strip. Silk lashes are also available in some speciality curls and diameters not yet available in mink lashes. I love, and use both depending on my mood. Between all the options of lashes with The Lash Collection, you have a multitude of options to customize to your every clients’ needs.
What is the difference between the different eye pads?
With a variety of client eye shapes, sensitivities, and preferences, stocking a well rounded supply of under eye patches is useful in client comfort, as well as stylist’s ability to perform our craft. We carry everything from Bio-Gel pads, an industry standard, which are great for stubborn lower lashes that won’t stay covered, to TLC gel pads, which are thin, comfortable for the client, and economical, Ultra thin pads, which are whisper thin, soft and light, and 3M MicroFoam tape, which has zero gel or any possible irritant- great for extremely sensitive clients. We love to put a tiny swipe of Aquaphor on the MicroFoam to make it most comfortable for removal. All under eye pad options are latex free.
When will I get my order?
I ordered the wrong thing, what can I do?
We urge you to open your package and look at it when you receive it. If you have purchased an incorrect item you can send it back to us if you notify us within 7 days of placing your order at beyondbeauty605@gmail.com. Due to health and safety of client’s eyes, we can only take back unused items in all of their original packaging.
My tracking says “delivered” but I don’t have my order, help!
We totally understand how things can happen, but please know that once we have given your package to the post office, we can no longer be held responsible for what happens to your mail. If this happens, please contact your postal carrier to see if they can help you locate your package. We wish we could help with this, but it is no longer in our hands once they have control over your package.
It is our goal to bring you the best eyelash extension supplies, with the highest quality and thoughtfully curated products delivered in a timely fashion. If you have any suggestions for us, please email us to let us know what you would like see us carry.